Refund policy

Most of our items are eligible for our 14-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund.

Please email: hopehavenforall@gmail.com with your refund claim.

To be eligible:

• All products are eligible for our 14-day return policy, regardless of reason.
• We require a receipt or proof of purchase.
• Sale items are not eligible for refunds.

Refunds

We will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days.

Late or missing refunds

If you haven't received a refund yet, first check your bank account, then contact your credit card company or bank. If you still haven't received it, please contact us at hopehavenforall@gmail.com.